FAQ's

Shipping

Please allow 1-3 business days for your order to be processed from the original order date.

Shipping may take up to 5-7 business days for East Coast customers & 7-14 business days for West Coast customers (excluding weekends). 

Tracking # will be provided once order is set to ship.

Exchange Policy

We know that you’re going to love your purchase from Diamond Extensions. However, if for any reason you are not satisfied with your purchase, we offer a 14-day exchange policy. To receive credit for your exchange, hair must be in the same condition as when received—hang tags & bundle wraps attached. A store credit will be offered for all approved exchanges.

Please email info@diamond-extensions.com for return info.

USA Shipping Fee

Free USA shipping on all orders over $200 USD.

International Shipping Fee

All international shipping rates will be calculated at checkout.

Taxes, duty, & custom charges may vary upon country.